Zendesk Support converts incoming support requests from multiple communication channels into ‘tickets’. This provides a single contact point between team members, new leads and existing customers. What is Zendesk Support?...
Non-Geographic Numbers (NGNs) are phone numbers that begin with 1800,1850, 1890, 0818, and 076 in Ireland. People use NGNs whenever they call a business, Government agency, public service, make payments,...
Intercom offers businesses a messaging platform to communicate with prospects and existing clients on their website, within their app, or with emails. As the leading live chat software provider, Intercom proves profitable...
Salesforce is considered the global leader in CRM software. In fact, a white paper published by the International Data Corporation (IDC) estimated that between 2016 and 2022, “the Salesforce economy’s largest impacts on...
In the next 5 minutes, you will learn everything you need to know about VoIP, the difference between voice over IP and a landline, and why many businesses are switching...