10 Ways to do Sales Follow-up Without Annoying Your Prospects
Posted by: Ann Jones
Sales Follow-Up Techniques:Once you have identified a prospect with your sales software tools, what’s the next step? With the right level of persistence and contact strategy, you can follow-up in sales without bothering your prospects. You may achieve contact on the first call and have a promising conversation. But how do you get them to commit to your product or service without seeming too persistent? To help you (and your business), here are 10 ways to follow-up in sales without scaring your prospects away:
1. Finding the Right ToolsThere are some great software tools, like PandaDoc (eSign proposals, contracts, quotes) and Hubspot (software products for marketing, sales, and CRM) that notify you whenever the client reopens your quote or revisits your website. This is an ideal moment to take the initiative and make contact. Your service or product is fresh on the prospect’s mind, so they won’t feel surprised or caught off guard when they receive your call.
2. Schedule a Follow-up Call
Always schedule a follow-up call with your prospect. Mark it on your calendar and set the invitation as something like, Call with Bob – His Feedback. This allows you and your prospect to have a clear understanding of the next time you will be speaking and what you will be discussing. The prospect feels committed in advance and you successfully avoid an annoying, unexpected phone call.
3. End-of-Call QuestionsBefore ending your conversation, here are some useful questions you can ask your prospect:
- What’s the best way to communicate with you moving forward?
- When is the best time to contact you?
- How about tomorrow at 4:00 PM, if I give you a call and we customize your quote together?