Call Tags & Call Notes

Keep Track of All Your Call Inquiries With Call Tags & Notes

Optimize your reports by classifying your calls with tags and improve your agent’s productivity with call notes.

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Call Notes

Call Notes

Add a summary to your calls save time by avoiding playing back long recordings.

Add Call Tags

Call Tags

Classify your inquiries via tags and manage every request effectively.

Tags Reports

Enhanced Reports

Run reports per tag or notes and find out the most common inquiries from customers.

Call Tags & Notes FAQ

Is this feature available in every plan?

This feature is available in all our plans.

How many tags can I add per call?

You can add as many as you wish.

Can I create a tag during the call?

Yes, you can. During and after the call.

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