Call Center,Cloud Phone System,Customer Service

Call Center: Top 10 Most Frequently Asked Questions

Since the 1960s, call centres have rapidly evolved and are still widely used in many different industries. Below, we've listed the top 10 most frequently...

Customer Service

7 Tips to Land Better Customer Service Calls

When speaking of customer service calls, as a first-line of communication for your clients, customer service personnel play a crucial role in the success...

Customer Service

Top 7 Phone System Features for Customer Service Teams

Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...

Business Phone System,Customer Service

5 Quick Tips to Provide First-Class Customer Support Over the Phone

With a lot of attention being directed towards text communication, whether itís social media or email, it still canít outdo the impact of speaking one...