Customer Service

7 Tips to Land Better Customer Service Calls

When speaking of customer service calls, as a first-line of communication for your clients, customer service personnel play a crucial role in the success...

Customer Service

Top 7 Phone System Features for Customer Service Teams

Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...

Business Phone System,Customer Service

5 Quick Tips to Provide First-Class Customer Support Over the Phone

With a lot of attention being directed towards text communication, whether itís social media or email, it still canít outdo the impact of speaking one...