Since the 1960s, call centres have rapidly evolved and are still widely used in many different industries. Below, we've listed the top 10 most frequently...
Category: Customer Service
When speaking of customer service calls, as a first-line of communication for your clients, customer service personnel play a crucial role in the success...
Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...
With a lot of attention being directed towards text communication, whether it’s social media or email, it still can’t outdo the impact of speaking...
