NUACOM's customer service team is exceptional, each employee is willing to go above and beyond for the customer. Integration was straight forward and we are now looking to provide our customers with a great quality, efficient and reliable call experience.
NUACOM's customer service team is exceptional, each employee is willing to go above and beyond for the customer. Integration was straight forward and we are now looking to provide our customers with a great quality, efficient and reliable call experience.
Excellent introduction and setup by Vaihav of the VOIP system. Very impressed with the flexibility of setup to allow it to work for our company. Not live yet so full review not possible.
It centralises the different venues in one place. Making easy to not miss calls as well as providing a better customer experience. Not only for the business but for customers too.
Vaibhav was extremely helpful and cleared up any queries I had. The system is user friendly, easy to use and any small queries I had were rectified after my call with Vaibhav.
Nuacom have a great support team. Andrei recently spent a few hours working through an issue we had on our network to get our phones up and running again even though the problem was not directly Nuacoms to fix.
Best service and aftercare from the team - it took us awhile to think about switching but it is the best decision we have ever made. Thank you to James and Heather!
After having nightmares with multiple other companies Nuacom proved to be a great company. Highly recommended. Big Thanks to Andrey who is a great asset to the company. Appreciate all your help!
Have been using their system for the last 3 years with no issues. Really like their smartphone app that allows me to take my business with me wherever I go!
What do our customers say about us online. Read them
Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly.
Amazing customer service on the rare occasion you need it.
Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider.
David H19 June 2024
"Best soft phone service of the century!"
The customer service is impeccible. I was guided through each step of the process which was really helpful. I cannot thank David and Vaibhav enough for all their help - a truly tremendous team serving an incredible piece of tech!.
Sean N19 June 2024
"Very easy to deal with"
Having used NUACOM in previous employment and found it very good, when I setup my own company I choose NUACOM for my own phones, when one of my customers needed to change Telecoms company I immediately suggested NUACOM also.
Their interface is intuitive and support is great
Cathal O10 June 2024
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!.
Keiran Brown11 March 2025
"Highly Recommend"
After our last company decided to leave the market, I began my search for a replacement. Nuacom was my first call and after speaking with the agent there was no hesitation is moving forward and confirming my order. Evey detail I needed was explained and within 15 minutes my process was underway. The customer service and support is excellent. I opted for the new phones from Nuacom and they are excellent quality. I now have a better service and more features than before at much better prices.
Shayne K4 June 2024
Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.
Denise Slattery21 March 2025
"All set up and ready to go in 20 minutes - excellent!"
Simple. And easy to use
App works well, porting was easy
Andy M21 June 2024
"Really intuitive and international calls quality is nice"
It's simple to load on PC or mobile and take calls anywhere, send them to the voice mail and it has all kinds of tools useful to keep efficient call tracking.