Special Offer 2025
Free Modern Deskphone For Every User.*
*Offer exclusive for new clients in Ireland on our Unlimited and Enterprise Plans, on annual contract. T&C applies.
Monthly
Annually (save up to 30%)
Unlimited
- Unlimited calls to 30+ countries*
- Free local number*
- Desktop & Mobile App access
- Virtual Queue, Group extensions, Ring Strategies
- Call Reports & Analytics
- Automated Call Recording
- IVR with Auto-Attendant and Voice Menu
- Text-to-Speech Announcements
- Opening Hours & Custom Time Based Rules
- Unify calls & emails with CRM Integration
- Personalised specialist onboarding and training
- Data Retention Policy
- Call Auto Tagging
- NUACOM AI Call Insights Add-on!
Enterprise
- Advanced Call Reporting
- Live Calls Wallboard
- Live Call Coaching
- Queues Log In / Log Out
- Queue Position Announcement
- Queue Call Back Request
- After-call Wrap-up Time
- CRM/Helpdesk Integrations
- Custom Reporting
- Auto Dialer New!
- Softphone Announcements New!
- NUACOM AI Call Insights Add-on!
Custom
- Mix & Match Subscription
- Volume Discount
- API Developer Support
- Dedicated Account Manager
- Premium SLA
- Custom Development
| Call Rates in United States of America | Essential | Unlimited | Enterprise |
| Landline | Free | Free | Free |
| Mobile | Free | Free | Free |
| Detailed Business Phone Pricing | Essential | Unlimited | Enterprise |
| Price for inbound calls & internal calls (toll-free excluded) | Free | Free | Free |
| Local phone number included | 1 per account | 1 per user | 1 per user |
| Price for additional phone numbers | From $5/month | From $5/month | From $5/month |
| Minimum number of users | 4 users | 2 users | 2 users |
| Call Recording | None | 6 months | 6 months |
| Up to 10 years Retention Policy | Up to $5/user/month | Up to $5/user/month | Up to $5/user/month |
| Fax-to-Email | $15 | $15 | $15 |
| NUACOM AI | $9 | $9 |
| Automation | Essential | Unlimited | Enterprise |
| Time-based Call Routing | |||
| Automatic Public Holidays Message | |||
| Auto-Attendant | |||
| Voice Menu | |||
| Ring Strategy | |||
| Group Timeout Action | |||
| Call Forward to Mobile | |||
| Automated Caller ID | |||
| Call-ID Number-name | |||
| International User Localisation | |||
| Missed Call Email Notification | |||
| Voicemail-to-Email | |||
| User Offline Notification | |||
| Call Backup | |||
| Callback Widget | |||
| Queue Position Announcement | |||
| Queues Log In / Log Out | |||
| Auto Dialer |
| Productivity | Essential | Unlimited | Enterprise |
| Smart Call Transfer | |||
| Parallel Calls | |||
| Call Notes | |||
| Call Tags | |||
| Call Waiting | |||
| DND (Do-not-disturb) | |||
| Custom Call ID | |||
| Click-to-Call | |||
| Speed Dial | |||
| Individual Voicemail | |||
| Desktop Notification | |||
| Ring on Announcement | |||
| Ring on Speaker | |||
| Desktop & Mobile App | |||
| Google Chrome Extension | |||
| Extension Status Monitoring | |||
| Wrap-up Time | |||
| Optional Extra | Optional Extra | Optional Extra |
| SMS Tools | Essential | Unlimited | Enterprise |
| Bulk Outbound SMS* | |||
| 2-Way SMS* |
| Collaboration | Essential | Unlimited | Enterprise |
| Call Group | |||
| Call Pick Up | |||
| Group Voicemail Box | |||
| Shared Contacts | |||
| Distinctive Ringtones | |||
| Call Conferencing Room | |||
| Call Blocking |
| Monitoring & Management | Essential | Unlimited | Enterprise |
| Team Status | |||
| Advanced Call Logs | |||
| Extension Usage | |||
| Peak Time | |||
| Call Stats (KPIs) | |||
| Call Tracking | |||
| Online User Management | |||
| Daily/Weekly Email Report | |||
| Call Barring | |||
| Top Callers Reporting | |||
| Missed Call SMS Automation | |||
| Help Center Access | |||
| Phone, Email & Live Chat Support | |||
| Onboarding & Training | |||
| Missed Call Follow Up Reporting | |||
| Automated Call Recording | |||
| Live Call Wallboard | |||
| Live Call Listening (Coaching) | |||
| Live Call Whispering (Coaching) | |||
| Live Call Barging (Coaching) |
| Admin & Security | Essential | Unlimited | Enterprise |
| SSO - Single Sign On |
| Integrations | Essential | Unlimited | Enterprise |
| Google Contacts | |||
| HubSpot | |||
| Salesforce | |||
| Zoho CRM | |||
| Pipedrive | |||
| Zendesk Support | |||
| Zendesk Sell | |||
| Intercom | |||
| Zapier | |||
| ActiveCampaign | |||
| Gong | |||
| Keap | |||
| Bullhorn | |||
| GoHighLevel | |||
| OnePageCRM | |||
| Autotask |
Get tailor-made business phone pricing based on your needs.
We can design a plan that meets your specific needs, whether you're looking for a large contact center solution or a more tailored business solution. Our team will work with you to create a VoIP solution that is customised to your requirements. With our expertise and attention to detail, you can be confident that your plan will be structured to deliver the results you need.
Have questions on our pricing?
A user is anyone that will be using the system: an agent, supervisor or administrator. When creating a user, you can choose to associate this new user with an extension or not.
No, but if you have a particular requirement, we recommend speaking with one of our account managers to find the best solution for your needs.
Yes! You are free to switch plans, add and remove users, upgrade or downgrade, at any time.
In most cases, yes! If you own a phone number with your current provider, you can port it over to your NUACOM Account. Also, we can set up a call divert from your existing provider to ensure there will be no downtime during the switch. For more information on the porting process, timeframe and charges, please contact us.
Yes! You can configure your credentials on up to 3 separate devices: desktop app, mobile app and IP phone. When you receive an incoming call, all devices connected with your credentials will ring simultaneously.
We offer a 30-day rolling contract basis for all of our standard prices. If you are interested in an annual contract, please contact our Sales Team on live chat.
Yes, all the prices and call rates are excluding taxes.
