Drive performance & analytics with our new AI-powered Integration with GONG. 
Special Offer 2022
Free Modern Deskphone For Every User.*
*Offer exclusive for new clients in Ireland on our Unlimited or Call Center Plans, on annual contract. T&C applies.
Monthly
Monthly
Essentials
€ 9 .99
/user/month
- Free local number for each user.
- Unlimited calls to local landlines.
- Free Desktop & Mobile App.
- Eliminate engaged tone with Virtual Queue.
- Group extensions and Ring Strategies.
- Call Reports & Analytics.
Book a demo today!
Unlimited
€ 24 .99
/user/month
- Free Modern VoIP phone*.
- Unlimited Mobile & Landline Calls*².
- Unify calls & emails with CRM Integration.
- Automated Call Recording.
- IVR with Auto-Attendant and Voice Menu.
- Opening hours for time-based call routing.
- Professional voiceover.
- Personalised specialist onboarding and training.
Book a demo today!
Call Center
€ 34 .99
/user/month
- Advanced Call Reporting
- Live Calls Wallboard
- Live Call Coaching New!
- Queues Log In / Log Out
- Queue Position Announcement
- Queue Call Back Request
- After-call Wrap-up Time
- Extension Status Monitoring
- CRM/Helpdesk Integrations
- Personalised specialist onboarding and training.
Book a demo today!
The service is great and while a lot of the system is manageable online, the team is very helpful and very quick to respond to any query you have. Their live chat service is very handy. 
Very happy that we've chosen Nuacom. System is very easy to navigate and use. Very fast and professional team. They understood our needs and helped to set-up everything perfectly. We were dealing with Anthony and Andrey, both guys were very professional and helpful.
Anthony and Vaibhav helped us setting up the account - fast and flowless. The system pretty straight forward and easy to use at a super affordable price! Very very happy so far.
| Call Rates in United States of America | Essential | Unlimited | Call Center |
| Landline | Free | Free | Free |
| Mobile | Free | Free | Free |
Call rates can vary. For detailed call rates, please download our 2022/23 full call rates list. *¹Fair usage policy applies.
| Detailed Pricing | Essential | Unlimited | Call Center |
| Price for inbound calls & internal calls (toll-free excluded) | Free | Free | Free |
| Local phone number included in the account | 1 | 1 per user | 1 per user |
| Price for additional phone numbers | From $5/month | From $5/month | From $5/month |
| Minimum number of users | 4 users | 2 users | 2 users |
| Storage for recordings | None | 42 hours per user | 420 hours per user |
| 7 Years Retention Policy | $3/user/month | $3/user/month | $3/user/month |
| Automation | Essential | Unlimited | Call Center |
Time-based Call Routing | |||
Automatic Public Holidays Message | |||
Auto-Attendant | |||
Voice Menu | |||
Ring Strategy | |||
Group Timeout Action | |||
Call Forward to Mobile | |||
Automated Caller ID | |||
Call-ID Number-name | |||
International User Localization | |||
Missed Call Email Notification | |||
Voicemail-to-Email | |||
User Offline Notification | |||
Call Backup | |||
Professional Voiceover | |||
Callback Widget | |||
Queue Callback | |||
Queue Position Announcement |
| Productivity | Essential | Unlimited | Call Center |
Smart Call Transfer | |||
Parallel Calls | |||
Call Notes | |||
Call Tags | |||
Call Waiting | |||
DND (Do-not-disturb) | |||
Custom Call ID | |||
Click-to-Call | |||
Speed Dial | |||
Individual Voicemail | |||
Desktop Notification | |||
Ring on Announcement | |||
Ring on Speaker | |||
Wrap-up Time |
| SMS Tools | Essential | Unlimited | Call Center |
Bulk Outbound SMS | |||
2-Way SMS |
| Collaboration | Essential | Unlimited | Call Center |
Call Group | |||
Call Pick Up | |||
Group Voicemail Box | |||
Shared Contacts | |||
Distinctive Ringtones | |||
Call Conferencing Room | |||
Call Blocking |
| Monitoring & Management | Essential | Unlimited | Call Center |
Team Status | |||
Advanced Call Logs | |||
Extension Usage | |||
Peak Time | |||
Call Stats | |||
Call Tracking | |||
Online User Management | |||
Daily/Weekly Email Report | |||
Call Barring | |||
Top Callers Reporting | |||
Missed Call SMS Automation | |||
Help Center Access | |||
Phone, Email & Live Chat Support | |||
Onboarding & Training | |||
Missed Call Follow Up Reporting | |||
Automated Call Recording | |||
Live Call Wallboard | |||
Live Call Listening (Coaching) | |||
Live Call Whispering (Coaching) | |||
Live Call Barging (Coaching) |
| Integrations | Essential | Unlimited | Call Center |
| Google Contacts | |||
| HubSpot | |||
| Salesforce | |||
| Zoho CRM | |||
| Pipedrive | |||
| Zendesk Support | |||
| Zendesk Sell | |||
| Intercom | |||
| Zapier | |||
| ActiveCampaign |
Have questions on our pricing?
A user is anyone that will be using the system: an agent, supervisor or administrator. When creating a user, you can choose to associate this new user with an extension or not.
No, but if you have a particular requirement, we recommend speaking with one of our account managers to find the best solution for your needs.
Yes! You are free to switch plans, add and remove users, upgrade or downgrade, at any time.
In most cases, yes! If you own a phone number with your current provider, you can port it over to your NUACOM Account. Also, we can set up a call divert from your existing provider to ensure there will be no downtime during the switch. For more information on the porting process, timeframe and charges, please contact us.
Yes! You can configure your credentials on up to 3 separate devices: desktop app, mobile app and IP phone. When you receive an incoming call, all devices connected with your credentials will ring simultaneously.
We offer a 30-day rolling contract basis for all of our standard prices. If you are interested in an annual contract, please contact our Sales Team on live chat.
Yes, all the prices and call rates are excluding taxes.
Our Customers Reviews
"Excellent team of professionals" Read More
Support was excellent with a complimentary onboarding call to talk me through the phone system... They answer phones very quickly and you are always dealing with people who know what they are doing (tech staff). NUACOM is possibly my favourite thing of the year 2020. 
"Great and easy to use phone system" Read More
Very happy that we've chosen Nuacom. System is very easy to navigate and use. Very fast and professional team. They understood our needs and helped to set-up everything perfectly. We were dealing with Anthony and Andrey, both guys were very professional and helpful.
"Great Service" Read More
The service is great and while a lot of the system is manageable online, the team is very helpful and very quick to respond to any query you have. Their live chat service is very handy.
"Stress Free Account Set Up" Read More
I recently set up an account with NuaCom and found the entire process to straightforward and stress-free. I am not very tech-savvy and thought it may be difficult but they walked me through everything step by step. I look forward to growing my business with NuaCom over the years ahead.
"We are glad we moved to NUACOM" Read More
...we decided to move to Nuacom and it has been the best business decision we could have made. The system has so many more features and our customers have already commented on how good the new system is. Like other comments, I have seen their support is first-class.
"Amazing!" Read More
Anthony and Vaibhav helped us setting up the account - fast and flowless. The system pretty straight forward and easy to use at a super affordable price! Very very happy so far.
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