Custom Call ID is a feature offered by Nuacom, a leading communication solutions provider. With Custom Call ID, users have the ability to customise the caller identification information displayed to recipients when making outbound calls.
Traditionally, caller identification is determined by the phone number associated with the line or extension used to make a call. However, with Nuacom’s Custom Call ID feature, users can choose to display a specific name, number, or business information to the call recipient, providing a more personalised and professional calling experience.
Custom Call ID is particularly useful for businesses that have multiple departments or teams using the same phone system. It allows each department or team to display their unique identification information when making outbound calls, making it easier for recipients to identify and differentiate between different callers.
This feature helps businesses maintain a consistent and professional brand image during customer interactions. Whether it’s displaying a department name, a specific employee’s name, or a dedicated customer service number, Custom Call ID ensures that outbound calls are easily recognisable and instill confidence in the recipient.
With Nuacom’s Custom Call ID, businesses can enhance their professionalism, improve call identification, and create a more personalised calling experience for both their internal and external communications.