How it works and how to switch to NUACOM
How VoIP System Works:
Our system works over your internet connection. Check out how the calls are performed:
- Your customer rings one of your business numbers.
- Choose a trigger:
– An auto-attendant,
– Ring a single department,
– Ring the reception,
– Play a menu option and more. - Set Ring Strategies to distribute calls fairly.
- Calls are logged and recorded.
- Sync call data with your CRM and other business apps.
NUACOM Features Suite
Our Feature Suite provides you with the tools to improve your:
- Automation: route calls to the right department.
- Flexibility: call flow samples to always serve your callers.
- Productivity: record, analyze, optimize, connect and sync your call data.
- Mobility: answer your extension on your smartphone, anywhere.
How to switch to NUACOM
The process to implement our Cloud Phone System follows 4 steps:
- Sign-up Online or chat with one of our account managers.
- Place an order for your new IP Phones or install softphone.
- Port your existing number over, if needed.
- Set your call flow, group extensions and you are ready to use.
In case you wish to use a softphone, you can set it up in 10 minutes.