Switch today and save up to 47% on costs from traditional phone systems.
Discover the benefits of cloud calling with the trusted #1 business VoIP phone system.
Discover the benefits of cloud calling with the trusted #1 business VoIP phone system.
Rated 5 out of 5
5/5 stars
Rated 4.8 out of 5
4.8/5 stars
Rated 4.8 out of 5
4.8/5 stars
Rated 4.8 out of 5
4.8/5 stars
Over 25,000 users have trusted us. Join them
Fully Flexible Business Phone System
Missed Calls Notification
Get an email notification for every missed sales call.
IVR
Send callers to the right extension.
Powerful Features
50+ business-oriented features to empower your team.
Sales Calls Report
Generate detailed reports based on your call data.
Enhance Productivity
Opt for a Desk Handset for Seamless Communication
HD Voice Quality
High quality voice and speakers, from the servers to your handsets.
Auto-forward to Mobile
Handle your business phone system calls from your mobile.
Shared Phonebook
Access all your business phone system contacts from any handset.
All Standard Features
Smart Call Transfer, Call Conference (3-ways), Hold/Resume and more.
Nuacom AI
Let AI do the
hard
analytical
ground
demanding
helpful
work
Understand your calls better and drive smarter follow-up with actionable insights!
Summary | Transcript Search | Action Items
Topics | Key Points | Emotion | Talk Time
Download Our Price List
for Sales Teams
A New Way to Perform Sales Calls
Detailed Sales Calls
Add valuable notes & tags to sales calls during your negotiations.
Call Recording
Avoid losing valuable data by having your sales calls recorded.
Automated Caller ID
Boost connection ratio with a local presence ID.
Performance & Reports
Get insights on your sales team performance with Call Analytics.
What do our customers say about us online. Read them
Excellent VOIP telephony with great flexibility for our small office & work from home seemlessly.
Amazing customer service on the rare occasion you need it.
Great to deal with real people. I needed another extension/line, phoned them (hotline for existing customers) and collected a new fully configured desk phone in Maynooth 30 mins later. Plug into network and its up and running. Couldn't be simpler or quicker. So glad I ditched my previous provider. 
David H19 June 2024 
"Best soft phone service of the century!"
The customer service is impeccible. I was guided through each step of the process which was really helpful. I cannot thank David and Vaibhav enough for all their help - a truly tremendous team serving an incredible piece of tech!.
Sean N19 June 2024 
"Very easy to deal with"
Having used NUACOM in previous employment and found it very good, when I setup my own company I choose NUACOM for my own phones, when one of my customers needed to change Telecoms company I immediately suggested NUACOM also.
Their interface is intuitive and support is great
Cathal O10 June 2024
Outstanding service! They set everything up for me seamlessly, answered all my questions with clarity, and were highly professional throughout. The system is easy to use, packed with many great features, and delivers a fantastic experience. A great service all around – highly recommended!.
Keiran Brown11 March 2025
"Highly Recommend"
After our last company decided to leave the market, I began my search for a replacement. Nuacom was my first call and after speaking with the agent there was no hesitation is moving forward and confirming my order. Evey detail I needed was explained and within 15 minutes my process was underway. The customer service and support is excellent. I opted for the new phones from Nuacom and they are excellent quality. I now have a better service and more features than before at much better prices.
Shayne K4 June 2024
Nuacom were extremely quick in setting up our account, delivering our new phones, arranging training and everything else that comes with integrating a new phone system. I have found it all such an easy process, their customer support has been very helpful and I would be very happy to recommend their service.
Denise Slattery21 March 2025
"All set up and ready to go in 20 minutes - excellent!"
Simple. And easy to use
App works well, porting was easy
Andy M21 June 2024
"Really intuitive and international calls quality is nice"
It's simple to load on PC or mobile and take calls anywhere, send them to the voice mail and it has all kinds of tools useful to keep efficient call tracking.
Sabine L6 June 2024
2025 G2
Consumer Report
Satisfaction Ratings
Quality of Support
Avg 91%
98%
Ease of Use
Avg 92%
96%
Meets Requirements
Avg 92%
96%
Ease of Admin
Avg 88%
95%
Ease of Doing Business with
Avg 90%
96%
Ease of Setup
Avg 90%
94%
BUSINESS VoIP Phone System
User-Friendly Business VoIP Phone System
Call Flow
Design your ideal call flows to automate your team’s operations.
Always Connected
Set auto-forward to mobile when you are away from your desk.
Live Calls Wallboard
View your live calls, staff status and performance during the day.
Call Analytics
Find out peak time, call volume and run your own reports.
THE FACTS
NUACOM
in Numbers
Enabling businesses to increase their sales, generate leads, and save on valuable hours otherwise spent on administrative tasks.
Time in years of calls processed in 2024
0
+
Active Users
0
+
Uptime
0
%
Likelihood to Recommend
0
%
NUACOM Integrations
Integrate your NUACOM account with dozens of business apps and use your call data to grow your business.
We offer 100’s of integrations to streamline communication and collaboration within your organisation. These integrations enable users to synchronise their VoIP phone system with their CRM, help desk, or other business tools, making it easier to manage communications and customer interactions more efficiently. For a full list of integrations please contact our sales team for a free product demo.
Connected to your Business Tools
Intercom
Activecampaign
Zapier
Hubspot
Odoo CRM
OnepageCRM
Facebook ads
Salesforce
Keap
Freshdesk
Linkedin ads
Zoho
MS Teams
Slack
Datto
Zendesk
Contact Sales for a full list of Integrations.
Some of the Features we have available
Contact sales for a full list of Features
Productivity
Collaboration
Automation
Monitoring & Management
Productivity
Productivity
Empower your team with modern VoIP features for better support, call handling, and group productivity.
Transfer all internal or external calls to a single agent or an entire department.
Add notes to every call, during or after your conversation, to save important negotiation details.
Use our tags to classify your calls by type and easily identify them in your call log.
In a single click, your sales team can reduce misdialing and start making 8x more calls a day.
Automatically match your caller ID to the outbound call’s destination country so your international clients receive a local phone call.
Set a designated amount of time between calls so your agents can properly work on resolving each caller’s inquiries.
Send text messages to individual numbers or a specified group, schedule a time to send, and choose a template or create a custom message.
Active the “Do-Not-Disturb” setting in your User Portal to reroute calls to your voicemail or the next available team member.
Receive incoming call alerts on your desktop and quickly connect to callers by simply clicking on the pop-up notification.
View each voicemail’s mailbox number, time and date, mailbox type, the name of the caller and listen to the recorded message.
Allow incoming calls to ring on speaker, rather than the headsets, when your team members are away from their desks.
In your User Portal, you can assign short codes to each team member’s number to add them to the system’s speed dial.
Allow callers to listen to an announcement, on-hold music, or a greeting message while their call simultaneously rings for an agent to answer.
Receive notifications for incoming calls while engaging with another caller.
Initiate a second call with a separate party while placing your current call on hold.
Collaboration
Collaboration
Reap the rewards of a collaborative phone system that enables your staff can work as a single, well-organised team.
Create call groups to ensure all incoming calls ring multiple agents at the same time.
When you receive an incoming call, dial 9 and quickly connect to the caller on your extension.
Team access to a list of voicemail recordings that can be played directly from the User Portal.
Coming Soon
If all your agents are unavailable, the caller can choose to stay on the line and join a queue or receive a callback once an agent becomes available.
Provide your clients with a security code, unique number, or free access to your customisable Call Conference Room.
Set custom ringtones for internal and external calls so you can easily differentiate between a staff member and client’s calls.
Block unwanted inbound calls, such as solicitors and scammers, so your agents can stay focused on serving valuable callers.
When a contact is saved in your User Portal, every team member can access, update and use the shared phonebook to call the new contact.
Automation
Automation
Using our premium VoIP features, you can easily streamline your call flows and automate daily tasks.
Set different routes for your incoming calls based on the time of the day.
Automatically greet and transfer callers to an extension without an operator or receptionist.
Receive automated email notifications for all of your missed calls.
Our system automatically selects the correct caller ID from your list of geographic numbers to match the country you are calling.
Send a voicemail as an audio file to an email address. The recipient can download the file and play it on their smartphone or PC.
During closing hours, choose to forward callers to the duty manager’s mobile or a separate office in a different time-zone.
Use the Interactive Voice Response (IVR) menu to design your call flows, set custom greetings and more.
View the name of each caller, their number, organisation and more before the call connects.
When an extension goes offline for more than 5 minutes, managers will receive a notification.
Select a group and choose one of the six settings to distribute calls: Ring All, Least Recent, Fewest Calls, Random, Round Round Robin Memory and Linear.
During a power outage, our system will automatically divert all incoming calls to another location or mobile number to ensure business continuity.
Assign a local area code to a user operating within the region.
Now, teams and departments can back each other up with timeout action and an automated call transfer between groups.
Give your website visitors the option to request a call with one of your team members in less than 15 seconds.
New!
In a single click, you can scan your CRM, compile a list of numbers, and automatically call each contact, one by one.
A multi-language voice recognition app that transcribes your spoken words into text! Easily record notes, hands free, with just your voice.
Monitoring & Management
Monitoring & Management
Discover key insights into your peak time, team members’ status, call logs, most productive agent and more.
Quick access to your entire team’s extension status on our Desktop, Mobile or Softphone apps.
Full visibility of each agent’s status, real-time call stats, and your most productive agents.
Dial a custom code and listen to live calls to monitor each team member’s quality of service.
Filter call logs per extension, business number, team, type of call, contact number and more.
Track each agent’s outbound call ratio and performance of your call center.
Discover the peak times of your incoming calls to ensure agents are available during those times.
View key performance indicators and statistics like missed call rate, call queues, call volume, wait time and more.
Assign a two-digit extension number to each team member then review their extension usage to track performances.
Provide agents with feedback based on KPIs and statistics to help them optimise their strengths as well as focus on areas of improvement.
Receive scheduled email reports on the stats of your team, phone system, call ratio and more.
Restrict certain types of outbound calls, like scammers and costly international numbers.
Easily manage your entire phone system online through our User Portal.
Coming Soon
Improve your agent’s performance by combining data with gamification.
New!
By utilising corporate credentials, users can easily log in to the platform without the need for IT assistance in password recovery. Additionally, this central authentication point provides a secure way to access services from any device, resulting in reduced IT costs.
Rated 5 out of 5
5/5 stars
Rated 4.8 out of 5
4.8/5 stars
Rated 4.8 out of 5
4.8/5 stars
Rated 4.8 out of 5
4.8/5 stars
