Call Recording for business
Save time and never miss a single detail with our Automated Call Recording
Focus on engaging with your callers during your call, not writing down all details. Whether it is an inbound or outbound call, your conversations are automatically saved.
No Line Limitations, No Engaged Tones, More Conversations!
GDPR Complaint
All calls are securely stored in our EU datacenters.
Integrate with 90+ Apps
Have your recordings together with your emails in your CRM and Helpdesk.
Full control of your calls
Choose who has access to recordings and restrict it per call handler or team.
Call Recording FAQ
This feature is available on our Unlimited and Call Center plans.
Yes. Depending on your plan, you can get up to 420 hours of recording storage per user. If you need to store your recordings for 7 years, we have a perfect add-on suitable for your needs. Get in touch with our sales team for more information.
Yes! You can choose which user has access to the call recordings. You can also restrict them to access only their own calls, or their team’s call data.
Yes, in many countries and most of the US states. Depending on which country you are handling calls from/to, you should inform the other participant that the call is being recorded. For inbound calls, this can be done automatically in our system prior to connecting calls to agents.
Yes, with our call recording feature, you can pause and resume call recording at any time during your conversations.