With a lot of attention being directed towards text communication, whether it’s social media or email, it still can’t outdo the impact of speaking one on one, the phone...
All motor dealerships in Ireland have a common goal: delivering excellence in Customer Service. Communication plays an important role to achieve that goal. That being said, let’s take the most...
How Small businesses benefit from Call Center features, at a fraction of the price What’s your feeling about Call Centers? Be aware, this is just about to change (for...
A company always needs to find new ways to improve customer service. There are many different channels such as live chat, email, Instant messaging to connect to clients which are...
The evolution of technologically advanced Business Phone Systems has played a very crucial role for companies and organisations in order to improve their relationship with their customers. A good...