Best Cloud Hosted Office Phone Systems for Business

Features

Starter

Cloud 10

Cloud 16

Cloud 24

Custom

Phones Users

The maximum connected phones for the package where each phone has designated one extension number.

Local Numbers/DDI

We offer regional landline numbers that can be set to ring through the IVR or ring directly to one phone (DDI). Contact us to check the non-European number list available.

Welcome Message

Greet professionally your clients with the pre-recorded message.

Music on Hold

Playback a music or any pre-recorded audio to the caller while waiting for the call to be answered.

Number Porting

Keep your existing phone number. We provide a number porting service so you can use your current number on our system.

Free Landline Local and International* Calls

The unlimited landline calls package that complies with the fair usage policy. Contact us to check the list of 16 countries included in this feature.

No Engaged Tone

Do not lose business and phone queries anymore. If your line is busy, the call can be placed in a queue, diverted to another line or just can be indicated to you as you speak on another call.

Call Queuing

Handle incoming calls in a call center style with music on hold and informational notes.

Call Waiting

The ability to see the second incoming call on your phone while on a call.

Call Conference (3-ways call)

Have 3 people talking at the same time from their own phones.

Call Forwarding (Find Me / Follow Me)

Our Call Forwarding feature can offer you multiple actions based on your needs. These include the option to show the original caller ID: call forward on busy, no answer or the number of rings. Ring more than one device at the same time and in more than one location.

Call Divert

Divert the incoming calls to a landline or mobile when no answer or a busy line, with the ability to see the caller's number.

Call Transfer (Multi-steps)

Transfer calls to another extension with 3 steps: placing the caller on hold, requesting permission to the next receiver, then transferring the call.

Call Transfer (Blind - 1 step)

Easily transfer calls to another extension with one single action.

Transfer Bounce Back

If the transferred call is not answering after a certain number of rings, call will be returned to the first receiver.

Call Parking

Have the mobility to park your calls to another connection point in the office or even to another room.

Call Tracking

Call Barring

Set restrictions for certain types of call class, or specific number, from being made from your company's phone.

Call Blocking

Block calls to your company, from certain numbers or even from specific countries.

Call Whisper

With a pre-recorded message, you know to which of you numbers the incoming call is for. It is very useful for businesses which have more than one brand in the same location.

Call Groups

Group the phones by departments for efficient call handling.

Hunt Groups

Group the phones by departments for efficient call handling.

International User Localization

Each phone user can have its own phone settings, number formatting in the local format and local numbers used without international prefix.

Distinctive Ring Tones

Set up distinctive ring tones for each one of your phone numbers on the same device.

DND (Do not Disturb)

When you are not available to take calls, you can simply set up a Do Not Disturb function. No more distraction from your phone, when you need to pay attention to other tasks.

Speed Dial

Set up shortcode for your most dialed numbers and save time.

Custom Call ID

Set up which of your numbers you would like to be the ID for your outgoing call.

Number-name Indication

Our system can show the caller ID on your handset or softphone if it is in you contact list.

Voicemail

Also known as 'Answering Machine' the ability for the caller to leave a voice message when you can't answer the call.

Voicemail-to-Email

Receive an email when you have a new voicemail and the message is attached in the MP3 format.

Presence

The ability to see, on your phone, when your colleague is on a call or their phone is ringing.

Live Reports

Live reports for call statistics and call history with duration and price for each call.

Contact Management

Centralized, web based and shared company phone book.

Backup Call

Automatic divert all incoming calls to a specified number, mobile or landline in case of a disaster when you lose the electricity or the internet connection.

Paging or Public Announcement

Now you can page staff in a warehouse or play scheduled advertisements over a speaker within your shop.

Online Portal

Manage your phone system online, with call logs, Billing, Settings, Email Marketing, Contact Management, Live Reports and much more.

Import Contacts

Bring your database with you to NuaCom. Import your contact on our Online Portal.

Chrome App

Use our software system as a desktop app, through Chrome App. A fast and practical way to manage your phone system on your PC.

Softphone for PC, MAC and Mobile

If you are using a PC, MAC or on-the-go with your mobile, have our phone system with you.

Mobile App

Use our mobile app to see your call logs and access the recorded calls. Your smartphone becomes an extension of your phone system so you can make and receive calls anywhere you are by using the internet on your phone.

SIP Trunks Connection

Extend VoIP telephony beyond your organization’s firewall.

Remote Worker Mobility

Just plug and start working from wherever you are. Our handsets are programmable to operate wherever there is an internet connection.

Real Time Billing

Manage your Add-ons and plans as you grow, in real time on our portal.

Multi Location Deployment

Manage all your business communication across all your office or location, with only one single Cloud Phone System.

HD Call Quality

Our system has HD voice capability built-in. And so too does our handset collection.

Call Centre Functionality

Our fully-featured system can perform all the major functions for a call center. And you can scale it, customize it and integrate it with third parties.

Standard Technical Support

Our support team is working Monday-to-Friday, from 09:00 to 17:00 and ready to assist you with any issue that may arise for you and your business.

Premium Technical Support

Our Premium Support is available 24 hours, 7 days per week

MailChimp Integration

From our Online portal and Contact Management built-in, you can organize Email Marketing campaigns on MailChimp

Google Contact Integration

Import and Synchronize your contacts from and to Google Contacts, from our Online Portal

OneDrive Integration

Synchronize your data with OneDrive and save all your call recording easily

Call Recording

We provide a storage to keep your recorded calls. Once the storage if filled up the oldest recordings are deleted to create space for the new ones. Recordings are encrypted with the latest algorithms and stored in a redundant environment.

Add-On

IVR Menu

Interactive Voice Menu, that allows automated call routing to the appropriate department.

Add-On

Opening Hours

Schedule the system to automatically switch between modes, where out of hours plays a message about business's opening hours then diverts calls to the voicemail.

Add-On

Salesforce Integration

Integrate your cloud phone system with Salesforce

Add-On

Click-to-Call Application

Maximize your performance by dialing numbers with one click of you mouse

Add-On

International Numbers from 120+ Countries

We offer Domestic and international numbers if you are doing business abroad

Add-on

SIM card hosting

We host your SIM cards and route the incoming and outgoing calls through it for cost reduction.

Add-on

Global Call Conferencing Room

Set up a secure virtual Conferencing Room for 3 or more participants in a call.

Add-on

Call Encryption

Ensure data privacy with TLS encryption.

Add-on

Automated Call Rating

Evaluate the performance of your operators or your business with an automated call rating at the end of every or selected calls.

Add-on

Mobile Call Packages

Save up to 60% comparing to traditional phone system. Our VoIP phone system provides Local and International HD calls to mobile with excellent rates.

Add-on

FAX-to-Email

Save yourself from paying the FAX line rental and keeping the FAX machine ready. Instead receive the FAX's to your email as a PDF attachment.

Add-on

Professional Voice-over Recording

We provide professional voice-over recording in English, either for a greeting message, opening hours' message or announcements.

Add-on

Skype Calls

Receive the Skype calls on your phone when you don't wish to rely on the computer

Add-on

Public WiFi

Provide internet access to your customers on your premises. Convert clients into advocates of your business and maintain a long-term relationship with them using our integrations

Add-on

Monthly Fee

€ 25

€ 55

€ 75

€ 120

Contact Us

Sign-up!

Premium Support

Multiple ways to get professional support: create a ticket, send an email, chat with us or simply call us. We are here to help you out.

Secure Payments

All credit card payments are securely processed via Realex Payments one of the leading payment and most secure gateways in Europe.

30 Days Money Back

We are 100% confident in our system and will issue a refund during the first 30 days of service, if for some reason, you are not happy with our service and products.

info@nuacom.ie

+353 1 554 0200

Business Phone System - Prices and Packages

Starter

€25/month

Cloud 10

€55/month

Cloud 16

€75/month

Cloud 24

€120/month

Custom

All-in-One Featured Phone System For Your Business

Our guarantee

Premium Support

Secure Payments

30 Days Money Back

Get a Full Quote, Bill Analysis or Even a Trial

info@nuacom.ie

+353 1 554 0200

Account Log In

Password Reset

Business Phone System - Prices and Packages

Starter

€25/month

Cloud 10

€55/month

Cloud 16

€75/month

Cloud 24

€120/month

Custom

All-in-One Featured Phone System For Your Business

Our guarantee

Premium Support

Secure Payments

30 Days Money Back

Get a Full Quote, Bill Analysis or Even a Trial