Author Archives: Madison O'Connell



Madison O'Connell

Content Marketing Executive at NUACOM with +5 years of experience in SEO content writing. I strive to optimize each article and spread valuable information with credible sources. If you would like more information or to feature in one of our articles, please contact me at madison@nuacom.ie.

Top 7 Phone System Features for Customer Service Teams
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Top 7 Phone System Features for Customer Service Teams

Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately, phone support is considered a premium service by many providers and...

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March 03, 2020