Sales teams can encounter many challenges throughout the workday, especially when they are unprepared to handle certain callers or situations. Reps will not pursue an indecisive lead or prospect if...
Communication Channels Communication channels support and influence every step of the buyer’s journey. Above all, they provide critical connections between sales reps and potential clients. But what are they? Communication...
Zendesk Support converts incoming support requests from multiple communication channels into ‘tickets’. This provides a single contact point between team members, new leads and existing customers. What is Zendesk Support?...
Non-Geographic Numbers (NGNs) are phone numbers that begin with 1800,1850, 1890, 0818, and 076 in Ireland. People use NGNs whenever they call a business, Government agency, public service, make payments,...
Intercom offers businesses a messaging platform to communicate with prospects and existing clients on their website, within their app, or with emails. As the leading live chat software provider, Intercom proves profitable...