Creating an emotional connection with your customers requires a lot of time and energy, but it’s worth the effort. If you want to create a lifelong customer base, you’ll need to...
The number of remote workers rises every year. Instead of working a 9-5 shift in an office, employees prefer flexible schedules and the option to work remotely. Thanks to cloud...
Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately, phone support is considered a premium service by many providers and...
To determine the best VoIP provider for your business, you should strategically compare the price of each plan, the quality of service, and the differences between their systems. However, this...
Sales teams can encounter many challenges throughout the workday. Reps will not pursue an indecisive lead or prospect if they lack the right system features. As a result, managers need to...