Sales

Communication channels: 5 essential channels for sales teams

Communication ChannelsCommunication channels support and influence every step of the buyer’s journey. Above all, they provide critical connections between...

Business Phone Systems

Landline Area Codes

Irish Geographic Numbers and Area CodesGeographic numbers are telephone numbers linked to a particular geographic location identifiable through it's area...

Call Center,Cloud Phone System,Customer Service

Call Center: Top 10 Most Frequently Asked Questions

Since the 1960s, call centres have rapidly evolved and are still widely used in many different industries. Below, we've listed the top 10 most frequently...

News,Tech News

Top 10 Remote Work Tools for Better Teamwork

Remote work tools have become a valuable resource as the number of remote and hybrid teams increases. With the right set of software, remote workers can...

News,VoIP Integration

7 Must-Have ActiveCampaign Integrations for Better Engagement

ActiveCampaign is a rapidly developing company that offers users email marketing, sales automation, and a CRM software platform. It’s a great asset...

VoIP Phone System

How VoIP Phone Systems Empower Irish Businesses [New for 2022]

Voice over Internet Protocol (Voice over IP, VoIP and IP telephony) is a range of technologies that allow voice communication over the internet.  We can...

VoIP Phone System

Best Headsets for Work

Departments related to customer support and sales in a company are notorious for being busy and loud. It is therefore essential that you have all the right...

VoIP Phone System

1800 and 0818 Number Cost

1800 number cost and information - Table of contents:1800 NumberWhy should I choose to use the toll-free number 1800?1800 Number CostHow much does the...

VoIP Phone System

What is VoIP - Everything you need to know about VoIP [Full Guide 2022 Voice Platform]

VoIP Phone System - Everything you need to know If you have spent more time than you should have on finding out what exactly a?VoIP Phone System is,...

Customer Service

7 Tips to Land Better Customer Service Calls

When speaking of customer service calls, as a first-line of communication for your clients, customer service personnel play a crucial role in the success...

Call Center

The most important call center KPIs for maximizing efficiency and profitability

Call Center KPI A call center is one of the most important tools for customer acquisition, maintaining good customer relationships, improving after-sales...

News,Sales

5 Ways to Create an Emotional Connection with Customers

Creating an emotional connection with your customers requires a lot of time and energy, but its worth the effort. If you want to create alifelong customer...

Cloud Phone System,News

Remote Workers: Stay Connected with a Cloud Phone System

The number of remote workers rises every year. Instead of working a 9-5 shift in an office, employees prefer flexible schedules and the option to work...

Customer Service

Top 7 Phone System Features for Customer Service Teams

Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...

VoIP Phone System

How to Choose the Best VoIP Provider in Ireland

To determine the best VoIP provider in Ireland for your business, you should strategically compare the solution offered by each plan/provider, the quality...

Sales,VoIP Features

Top 7 Phone System Features for Sales Teams

Sales teams can encounter many challenges throughout the workday. Reps will not pursue an indecisive lead or prospect if they lack the right system features....

News,VoIP Integration

7 Must-Have Zendesk Integrations for Support

Zendesk Support converts incoming support requests from multiple communication channels into tickets. This provides a single contact point between team...

Business Phone System,News

NGNs: The Last Non-Geographic Numbers In Ireland

Non-Geographic Numbers (NGNs) are phone numbers that begin with 1800, 1850, 1890, 0818, and 076 in Ireland. People use NGNs whenever they call a business,...

News,VoIP Integration

Top 7 Intercom Integrations

Intercom offers businesses a messaging platform to communicate with prospects and existing clients on their website, within their app, or with emails.As...

News,VoIP Integration

7 Must-Have Salesforce Integrations to Optimize Your CRM

Salesforce is considered the global leader in CRM software. In fact, a white paperpublished by the International Data Corporation (IDC) estimated that...

News,VoIP Phone System

Learn the Basics of VoIP in 5 Minutes (or less)

In the next 5 minutes, you will learn everything you need to know about VoIP, the difference between voice over IP and a landline, and why many businesses...