the ultimate call experience for businesses and customers.
Empowering teams with superior call handling features.
Enhancing the way Sales Team handles calls.
Helping Support Teams resolve customer inquiries efficiently.
Fully-featured desktop app for better call handling.
Provide your team with the mobility they need.
Manage your business phone system with our user-friendly dashboard.
The best gears for your team. Handle calls with VoIP phones or modern headsets.
Empowering your team with 50+ calling features.
Use your call data to automate tasks and grow your business.
Communication ChannelsCommunication channels support and influence every step of the buyer’s journey. Above all, they provide critical connections between...
Irish Geographic Numbers and Area CodesGeographic numbers are telephone numbers linked to a particular geographic location identifiable through it's area...
Since the 1960s, call centres have rapidly evolved and are still widely used in many different industries. Below, we've listed the top 10 most frequently...
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ActiveCampaign is a rapidly developing company that offers users email marketing, sales automation, and a CRM software platform. It’s a great asset...
Voice over Internet Protocol (Voice over IP, VoIP and IP telephony) is a range of technologies that allow voice communication over the internet. We can...
Departments related to customer support and sales in a company are notorious for being busy and loud. It is therefore essential that you have all the right...
1800 number cost and information - Table of contents:1800 NumberWhy should I choose to use the toll-free number 1800?1800 Number CostHow much does the...
VoIP Phone System - Everything you need to know If you have spent more time than you should have on finding out what exactly a?VoIP Phone System is,...
When speaking of customer service calls, as a first-line of communication for your clients, customer service personnel play a crucial role in the success...
Call Center KPI A call center is one of the most important tools for customer acquisition, maintaining good customer relationships, improving after-sales...
Creating an emotional connection with your customers requires a lot of time and energy, but it’s worth the effort. If you want to create a lifelong customer...
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Customer service teams have many organizational responsibilities. Most companies offer support through email, live chat, and phone calls. Unfortunately,...
To determine the best VoIP provider in Ireland for your business, you should strategically compare the solution offered by each plan/provider, the quality...
Sales teams can encounter many challenges throughout the workday. Reps will not pursue an indecisive lead or prospect if they lack the right system features....
Zendesk Support converts incoming support requests from multiple communication channels into ‘tickets’. This provides a single contact point between team...
Non-Geographic Numbers (NGNs) are phone numbers that begin with 1800, 1850, 1890, 0818, and 076 in Ireland. People use NGNs whenever they call a business,...
Intercom offers businesses a messaging platform to communicate with prospects and existing clients on their website, within their app, or with emails. As...
Salesforce is considered the global leader in CRM software. In fact, a white paper published by the International Data Corporation (IDC) estimated that...
In the next 5 minutes, you will learn everything you need to know about VoIP, the difference between voice over IP and a landline, and why many businesses...
